Showing posts with label retail sale. Show all posts
Showing posts with label retail sale. Show all posts

Friday, March 7, 2014

SALE SALE SALE


All year round, we see this most recognized four-letter word, that conveys a very powerful message.  No need for any further explanation yet all of us know that it certainly means, a more affordable price goods to buy, more value for our money, big savings.

Being in the retail industry myself, I would like to emphasize the many facets, benefits of what this word means for both retailers and consumers.

Most customers are appealed towards the word "SALE" being displayed alongside merchandise/goods being sold, and have you observed that this is most often being displayed store-wide during special occasions such as Graduation Day, Summer season, Back to school, Halloween, Christmas and New Year are the major "Sale season" and there are the "Payday Sale", "End-of-Season Sale", "Holiday Sale", "Father's Day Sale", "Mother's Day Sale", "Grandparents Day Sale", "Anniversary Sale" to name a few.

There are also the departmental Sale : "Toy Sale", "Furniture Sale",  "Lingerie Sale", "Mens Wear Sale", "Appliance Sale" and many other category or brand sale.

As part of retail, the reason "Sale" is being implemented in-store is to draw the buying crowd, especially during payday, another reason is for retailers to be able to deplete their stock inventories to free up the retail shelves and turn them into cash to have more cash-flow to purchase new items to be sold in their stores. This is the avenue for most retailers, department store, business owners to make customers feel being active part of the exchange of goods for their money.Stores are more likely to place sale signs on items with higher unit volumes.  Unit volumes vary across products.

Store sale sign and price strategies are entirely endogenous in the model, as is the impact of sale signs on demand.  Demand increases for products with sale signs because customers believe these products are less likely to be available in the future.

As for profit margins : stores are more likely to place sale signs on items with higher profit margins.  The shift in demand upon use of a sale sign can lead to higher prices and also higher unit volumes.

The effectiveness of sale signs by arguing that they inform customers about which products have relatively low prices, thus helping customers decide whether to purchase now, visit another store or perhaps return to the same store in the future.

Sale signs makes the consumers aware of price-markdown, big discounts that may translate to perceived big saving also increase demand for products.  The apparent effectiveness of this simple strategy is surprising; sale signs are inexpensive to produce.

On the part of the consumers, they most often have limited or incomplete idea of the true value of the products being put on sale, they may not have any hint if these are over-stocks, for depletion or are priced with higher margins.  The main point why customers are drawn towards "Sale" is their notion that they can find good deals of what they have wanted to buy in the past but limited due to the regular pricing, or they have the perceived savings to be made, this also hasten their decision-making in the urgency to immediately purchase even if the product does not immediately pose a need for the consumer.

In summary, its a win-win for the customers, if the retailers put on sale their premium and regular items that are not at all over-stocked or slow-selling, if its being offered all across product stock keeping units(SKU) and not just on the selected items that they deemed to be old stocks or non moving items.  For the consumers, they also would be giving the much needed help by buying the products put on sale be it discounted or full-markdown priced.  Since this will entail the business to have more cash-flow to buy new merchandise to put on display for their future shopping pleasure.


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Friday, April 10, 2009

Necessary Risk to Increase Profit

In business as in any other endeavours in life, we sometimes have to take the necessary risks to make money.  I remember there are times in the course of my work as a merchandising manager, be it in a boutique setting, department store, supermarket or hypermarket banners, I relatively apply the risk-taking instinct in me in doing my budget calculations and purchases.  Even to some extent exceeding what has been allocated in my budget.

Don't get me wrong but my instinct tells me to take the calculated, well analyzed approach in my risk-taking. For example, there was a year when the crisis in 2003-2004, business has been slowing down but on the world stage there is the war between the US against Saddam Hussein in Iraq, after figuring the events and the prevailing conditions at that time, it does not take a genius to that social sentiments and peoples awareness are about the war that is going on.

Having had to handle several importations, my immediate boss, the owner and vice-president for merchandising gave me a last minute call the night before my flight going to Xiamen, China.  She said to me "Stick to the budget and do not buy anything that is not saleable".

Taking that warning as her way of reminding me that if I do not follow her advice and go beyond my purchase power and budget allotted for the categories I am handling, and if I fail in delivering the target sales for the following sales quarter, I assumed that my head will roll and I could possible be losing my job for neglecting to take her sound advice.

And so during the course of my sourcing of merchandise in China, from Xiamen to Yiwu to Shantou and Chenghai, China.  I diligently went through the nitty gritty work of selection of goods, computing the budgets, visualize how each products will be displayed once they arrive in our retail store, I have to remove those that do not fit or has high costing, I test, scrutinize, check every details of a product, see the product information, make sure there are no damages, is not prone to damage during transport shipping etc.



Even for the tedious tasks I am still exceeding my allocated inventory purchase budget by Php 16 million, so I have to reduce again the quantity for purchase of some stock keeping units (SKU), and there are times when the factory would not accept orders that are less than 10 cartons, to this my only resolve is not to buy it at all.  At the end of my 2 weeks "buying" spree I am still way above my budget by a fraction of 10 million.

So I said, I am sticking by those purchase, I will just need to fixed the budgetary overdraft once the first few shipments arrive in Manila.  42 container-full of various merchandise have been expected to be shipped to the port of Manila in stages of deliveries.  Initially I have to give the go signal for the first 6 containers to be shipped out of China in 2 weeks.

The first six containers has to reach the store shelves within 5 days, thus I have to authorize the receiving department for immediate barcoding and tagging of the goods and must meet the 5 days time-table I have set out for operations to carry out.

I went hands-on in training the salesforce, my front-end staffs that has the day to day interaction with the consumers and listen to their opinions, I have to listen how each customers would react, move, roam around the store selling area.  I have to orient them on the new products that have just arrived.



Amazingly, the first 6 containers sold 40% of the inventories within 2 weeks, and so I have to give the go signal for 18 new containers prior to the depletion of the first batch.

In the end, I not only got to stay for the next several years in my job, but that was the year I beat the highest sales ever made in the 27 years of that company's sales history, a whooping Php 175 million.

Did I exceed my budget, i can honestly admit to my boss that I reneged on her advice, but at the end of that meeting, she told me "I don't know how you did it, but from hereon, i trust you know your own judgment, Just rake in as much money as the company needs, You are really a magician".

And so I was called the miracle magician by my peers for being defiant in maintaining the budget, yet was able to hit the highest recorded sales of the company.  It has been a very satisfying and humbled me in every way that made my skills in retail more masterful by experience
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