You got a business and you’re ready to push your branding
online and offline. You are face with the question of How to go about with
branding of your products.
You probably think branding involves the following:
● Logos, color schemes, and website design
● Brand identification, links, and social popularity
● SERPs visibility, ad campaigns, and other promotional
efforts
You are completely looking at
branding the wrong way if you consider the aforementioned as what defines your brand. What I have mentioned are all marketing tools and
strategies, and they only scratch the surface of branding.
Difference between marketing and branding?
Marketing is the set of tools and processes promoting your
business. This includes SEO, social media, PPC, local search, mobile, and
traditional promotional methods and tools. Branding, on the other hand, is the
culture itself, the message that permeates and rules all the process of your
business.
Misconceptions about Branding
Mixing up marketing and branding is only one of the most
common misconceptions about branding that you will encounter. Many businesses
and marketers handling branding tasks also make the following misconceptions:
Misconception #1: Branding is marketing / advertising /
promotion / anything to that effect.
This is a misconception because branding goes deeper than
marketing. Marketing, advertising, and other promotional activities only
communicate your brand personality and message. Your brand is comprised of your
personality, your voice, and your message; branding is the process of
establishing these traits.
Misconception #2: You are the ultimate authority when it
comes to your brand.
This is a very common misconception, especially among
first-time business owners. The truth is while you set the tone and get the
ball rolling for your business, and you set the guidelines that your
organization will follow and live by as they work with your brand, this does
not automatically make you the ultimate brand authority.
Your customers are the ones who ultimately define your
brand. Their perception of your brand is what sticks with the people they
influence. This is why it’s very important to select your brand values
carefully; otherwise, your brand may be taken the wrong way – or worse, it may
fail when you don’t see repeat customers.
Misconception #3: There exists a formula for success when it
comes to branding.
Just because everything in online marketing can be measured
doesn’t mean everything has a formula. No two companies are alike. While a
similar process for developing a brand may work for businesses in the same
field, for example, these businesses will still have unique identities and
needs.
The truth is that there is no formula – branding is and will
always be a customized experience. The good news is you can measure the success
of your brand easily. What you should look at in this case is the behavior and
the interests of your target audience.
Branding the Right Way
In order to create and establish a strong brand, you’ll need
to ask the most fundamental questions behind its development. Before you begin
to plan your online marketing strategies, you need to do the following first:
Find your Purpose
The first thing you need to clarify is why you do what you
do. You won’t get the answers right away – you’ll need to ask yourself why
several times before you get to the root purpose, the very core of your
business. Start with questions like:
Why did I build this business?
Why do I want to help out this specific group of people?
Why does it matter to me that these things get done?
As you keep going, note the answers you are giving each
“why” – these answers will form your purpose. Walt Disney answers this question
very well, and is a good example of a company that knows why they exist: they
want to bring joy to children everywhere. This permeates everything that they
do.
Choose Your Personality and Voice
After asking why you do what you do, ask yourself: What is
my brand? This will help begin to shape your brand, becoming a skeleton on
which you will attach the rest of the ideas, values, and messages. At this
stage of brand building, ask yourself the following:
What kind of voice do I want to use for my brand?
How do I want to be perceived – do I want to be approachable
and casual, corporate and formal, etc.?
Will I be able to stay true to this identity throughout the
existence of this brand?
The last question is specifically important because your audiences
will be looking for a solid, consistent identity. Your ability to stay true to
your brand is one of the most important elements that will earn you customer
loyalty.
Outline Your Values
Once you finish asking yourself what you are, it’s time to
ask yourself “Who am I?” The values that you get from the previous step will
define who you are as a brand. List these down and define these values in light
of your business.
Some companies does a great job of outlining and defining
their values. They have core values that they live by, and if you go through
their blogs and their website, you’ll see these values permeating every process
they have. You’ll also notice the people following these values to heart, from
the blog posts, to their performance, to their customer service. Defining a
good, solid set of values will help you become consistent and serve as your
company’s guiding principles for work.
Define Your Culture
Your integrity as an organization depends heavily on the
culture you cultivate in your business. Happy employees are productive,
passionate, and cohesive, making your business stronger and your processes more
easily manageable. This is why it’s important to establish what kind of culture
you want to nurture in your establishment.
Google’s culture is very famous for encouraging creativity
and innovation by giving their employees time and resources to explore new
things. Their 80/20 policy had paved the way for innovations like Google Glass
and Android. Although it is not being implemented as a policy anymore, their
engineers are still encouraged to take on side projects that allow them to
innovate. You can see how the culture lives on despite the fact that the policy
has been removed – that’s the power of culture.
Communicate Your Brand
Finally, you get to the point where marketing comes in – you
now have to decide how you want to raise awareness about your brand. The
previous steps, combined with market research and analysis, will play a huge
role in determining how and where you communicate your brand to reach your
target audience effectively.
The following will be the most important points to discuss
when planning communication strategies:
Your company’s mission statement, which you can easily
derive from your purpose;
The benefits your customers will get from your business,
which is also answered at the beginning of this process (the answers to the
why’s)
Your chosen platforms and the appropriate media for each
Your calls to action – what goals do you have, and how do you
plan to entice your audience?